Day 0
A dedicated Hemut team is assigned to your operation. Not a support queue — a team that owns your outcomes.
The way we work is different.
Every vendor says they're a partner. Here's what that actually means at Hemut.
Most vendors
Onboarding
Hand you a login, wish you luck
Pricing
Charge you from day one
Customization
Generic platform - your problem to configure
Scope
One tool for one problem
Support
Support ticket when something breaks
Hemut
Embed in your office until you're fully operational
You don't pay until you're winning
Built around how your operation actually runs
Full-stack across your entire business
Our team. Your problem. We fix it
You don't pay until you see value
That's not a promotion. That's not a trial period with a catch. That's how every Hemut engagement works, because if we're not delivering real outcomes for your operation, we haven't earned it.
No payment until you're winning. That's our standard.What 'we run it with you' actually means.
When we say we embed in your operation, this is exactly what that looks like.
Day 15
Our team is in your office. We build integrations, configure workflows, and deploy solutions around how you actually run freight — no disruption to active operations.
Day 30
Hands-on training from our team until your people are confident, comfortable, and fully equipped to operate independently.
Day 60
You've been running live. You've seen the difference. Now you decide. Payment starts here — not before.
You don't pay a dollar until here.
Why the alternatives fall short.
There are other options. Here's why operators who've tried them end up at Hemut.
Legacy TMS
Built before AI existed. Months of implementation risk before you see a single result. You own the configuration burden. You own the integration work. You own the outcome — or lack of one. When something breaks, you file a ticket.
AI Point Solutions
Solves one problem in your stack. Leaves everything else untouched. Your dispatchers still manually connect the dots between tools. There's no intelligence across your operation — just a smarter version of one isolated task.
Generic SAAS
Built for everyone, optimized for no one. Onboard yourself. Configure it yourself. Figure out why the workflow doesn't match how you run freight. Pay upfront. Renewal is automatic whether it worked or not.
We're not in any of those categories.
Our driving principle is
unrivaled service.
"I started in this industry as a homeless teen — dispatching loads, owning a fleet, managing drivers. I know what it feels like when the software breaks and no one calls back. Hemut exists so no one we work with ever feels that alone. Every customer gets a human on the phone, a team inside their operation, and a product that bends to how they actually run. This company was built to serve the people the world runs on. Nothing else matters."
HemutLoki CheemaCEO & Founder
"Freight doesn’t move on software. It moves on trust between people who’ve spent years earning each other’s word. I joined Hemut to build technology that respects that, not replaces it."
HemutPranav GudaChief Product Officer
Hire an elite team
