Custom is Hemut's highest-engagement offering, a full stack AI operating system designed and built specifically for your carrier or brokerage. We come in, we learn how your business runs, and we build everything from the ground up. No off the shelf platform. No compromises.
Built for carriers and brokers who know their operation is too complex and too important to fit into someone else's product.
Every carrier and broker runs differently. The ones at the top of the market got there by operating in ways no off-the-shelf platform can replicate. We're not going to ask you to fit into ours.
Command, Core, Forge, and Reach are built to cover the vast majority of what carriers and brokers need. But some operations are more complex — more specific — than any product can accommodate out of the box. Forcing a highly specialized business into a general platform means leaving competitive advantages on the table.
Custom is Hemut's highest level of service; operating as a full scale consultancy and technology partner. We embed our team in your business, map every workflow, and design and build a full stack operating system that reflects exactly how you operate - with AI and automation built in at every level. The result looks and feels like it was built from scratch specifically for you. Because it was.
Custom load intake, quoting, and dispatch workflows built around how your operation actually moves freight.
Optimization logic configured to your fleet, your drivers, and your network — not a generic algorithm.
Custom fleet dashboards, PTA logic, and exception management tailored to your service commitments.
End-to-end brokerage workflows — carrier sourcing, load coverage, margin management — built to your process.
Financial management systems that integrate directly into your operational platform — not bolted on after the fact.
Custom reporting, KPIs, and decision intelligence built around the metrics that actually drive your business.
Compliance automation and safety monitoring configured to your fleet size, risk profile, and regulatory requirements.
Custom AI sales infrastructure — agent configuration, targeting logic, and outreach sequences built for your market.
Every domain Hemut builds for you shares the same data layer, the same AI infrastructure, and the same interface. Your team doesn't switch between systems they operate inside one unified platform built specifically for your business.
Every Custom engagement follows a structured process — from discovery to deployment. Here's what it looks like.
We embed in your operation. Shadow your team, map every workflow, and identify where AI can create the most leverage. No assumptions — we learn exactly how your business runs before we design anything.
We design the full system architecture — every module, every integration, every AI agent. You see exactly what we're going to build before a single line of code is written. You approve it. We build it.
Our engineering team builds your platform — custom workflows, custom AI agents, custom integrations. Built on Hemut's AI infrastructure, configured entirely to your operation. You're involved throughout.
We don't hand over a login and leave. Our team embeds in your office — training your staff, configuring live workflows, and staying until your team is operating at full capacity. You don't pay until you're there.
A Custom engagement doesn't end at go-live. We remain an active partner — monitoring performance, building new capabilities as your business evolves, and expanding the platform as you grow.
Every Custom engagement is scoped and priced individually based on your operation, your objectives, and the scope of what we build together. The conversation starts with a call — no pitch deck, just a real discussion about what your business needs.
